We offer a next day delivery for orders placed by 12pm Monday to Thursday, please note this is not a guaranteed service. Deliveries to be made on a Saturday, Monday (excluding Sundays and Bank Holidays) can be arranged at an additional cost, please contact us for more information. Orders placed on Friday, Saturday or Sunday will be delivered on the following Tuesday. Delivery times is usually from 8am to 4pm, but during busy periods it can be later than 4pm.
Post dated orders to be delivered on a specified date will be dispatched the day before the specified date. If the specified date falls on a Saturday, the item will be dispatched on the preceding Friday (at an additional cost). If the specified date falls on a Sunday, the item will be dispatched on the following Monday.
Deliveries are made nationwide only in the UK. A signature is required upon delivery, so there must be someone at the given address to take delivery and we cannot be held responsible for a failed delivery.
The current cost of delivery is £5.95 for up to 100 jars. If you require more than 100 jars, please contact us for a quote on delivery charges.
Alternatively, we are based in Croydon and customers are welcome to pick up their order.
Once an order has been dispatched, it cannot be returned as they are perishable goods.
All orders are packaged so that they arrive in optimal condition. If your Cupcake in a Jar™ arrives in an unacceptable condition, please call us as soon as possible so that we can rectify the issue immediately.
If you have any further queries, please contact us.